I found this short video explaining sympathy vs empathy by Dr. Brene Brown to be very well done. As someone dealing with a lifelong chronic disease, I have been blessed to have a group of folks around me that could have written this video content as well; because they truly do understand the difference. But like anyone else, I also have had interactions with well-meaning folks that do not. And that's not a helpful conversation. After watching this video and reflecting back on MY understanding of empathy, I realized that I've been guilty of saying some of the phrases that are not empathetic as well. What a good mini refresher course on caring.
This from Dr. Brown's website:
Dr. Brené Brown is a research professor at the University of Houston Graduate College of Social Work. She has spent the past thirteen years studying vulnerability, courage, worthiness, and shame.Check it out: